Project Description

Project- Process Management

| Projekte

In cooperation with a Styrian consulting firm, the task for a large automotive group was to

Analyze the internal structures and processes, streamline and advise on ITIL best practice, organize the organizational and process flows, define a process owner for each process, and define the process members with each other through responsibility transitions, starting from incident management to change management. ITIL, BMC-Remendy were used for this project.

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Prozess und Projektmanagement