After an analysis of the company and definition of the concrete ideas in a specification, the IT infrastructure was reorganized in the form of a new continuous domain and authorization structure.
A cross-divisional ERP and CRM was introduced, and a database-based web solution in Java was developed for sales.
This can also be used externally via Https, and the customer can be provided with an offer in just a few minutes, even with a sketch.
Part of the project was also to create a consistent documentation, and to train 2 employees from the administration so that they are able to perform the administration of the systems. Further s also the key account manager training on the new sales solution.
The goal was also, in addition to a consistent infrastructure through which each area can access the same customer master data, the more efficient calculation of offers, as well as improved planning in warehouse logistics.